Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
It appears that summer has arrived quite early this year. During these extra hot days, special attention is required to keep our pets cool and comfortable. Breeds with short noses such as Bulldogs, Pugs, and Boston Terriers require extra care as they are more susceptible to over-heating very quickly.
Just a friendly reminder about some of the more common, higher risk summer foods our pets are exposed to this season. Below is a list of some foods or items for which we have had to treat pets this summer. Call us if your pet eats any of these or if you are uncertain about […]
Impulse control training can pay off in a big way when your dog comes across tempting food or non-food items in the home or outdoors. Even a moment of hesitation can buy you enough time to prevent your dog from consuming something dangerous.
Tick Prevention Recommended
Tick prevention remains a priority for our pets this spring: As the temperatures rise above 4 degrees, ticks become active and quest for food. Toronto Parks, woodland trails, grassy regions, and leaf piles all have the potential to contain ticks just waiting to hitch a ride on pets and humans. As we are already seeing pets with ticks this spring, our veterinarians feel that it is important to maintain vigilance by using tick protection on our pets.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are still OPEN with the following hours: MONDAY: 8:30 am - 8:00 pm TUESDAY - FRIDAY: 8:30 am - 7:00 pm SATURDAY: 8:30 am - 2:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
