We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Resources

Annex Animal Hospital is happy to provide our clients with access to current information so they may play an active role in the wellness of their pet. From our hospital forms to helpful pet-related links, our resources page will help you find the information that you’re looking for.

Educational Links

The Veterinary Information Network (VIN) is a website that has an online library with a wide range of articles about veterinary health care. VIN makes it easy to find articles from leading veterinary experts about general pet health and wellness, behaviour issues, nutrition, prescription medications, and much more.

To find an article, simply enter a word or topic in the search box that describes the subject that you would like to learn about. For example, you can enter a search term such as “diabetes” or “dog aggression” for more information about that topic. To browse the full database of pet articles, select a topic and/or species to find the relevant articles.

Professional Veterinary Associations

Ontario Veterinary Medical Association
Annex VIP Pet Club

Pet Health

Washington State University Article What Do Those Lab Tests Mean?
Heartworm Society
Feline Diabetes
Lyme Disease
Lepto Information

Pet Nutrition Resources

Hill’s Pet Nutrition
Medi-Cal Royal Canin
Purina Veterinary Diets
Rayne Veterinary Diets

After Hours Pet Emergency Care

Veterinary Emergency Clinic
Animal Poison Control

Pet Licensing Toronto Animal Services

City of Toronto

Microchip Registration with 24 PetWatch

24 PetWatch

Blog

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-537-3128. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday & Friday: 8:30 am – 7:00 pm, Tuesday to Thursday: 8:30 am – 6:00 pm and Saturday: 9:00 am – 12:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Annex Animal Hospital