We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Hospital Tour

Premier Veterinary Care Downtown Toronto

It can be confusing when there are so many veterinary hospitals in your area. We encourage you to inquire about our staff and veterinary services. Ask about our suggestions for reducing anxiety when bringing your cat to see the doctor. While walking your dog, stop in for a brief introduction and a treat to give your dog a positive experience in the hospital. New clients and new pets are always welcome here.

We believe it is a privilege to be allowed to care for your pets. It is important to have an understanding of the level of care provided for your pets in the office and behind the scenes. Our standard of care encompasses safety, comfort, compassion, and the practice of progressive, high-quality medicine. This standard of care is accomplished in several ways. We use modern, high-quality medical equipment and diagnostic testing. Our veterinary care team has been carefully selected for their level of knowledge, experience, and proven ability to provide compassionate care. We employ Licensed Doctors of Veterinary Medicine and Registered Veterinary Technicians. Regular training and continuing education is a requirement for all of our team members.

Veterinary Services at Annex Animal Hospital

Using state of the art equipment and modern diagnostic techniques, we perform routine veterinary care, dental care, a variety of surgeries including spay/neuter, and diagnostic imaging services. A Registered Veterinary Technician carefully monitors all our patients during any surgical or dental procedure. We also monitor closely for comfort levels in order to reduce anxiety and provide pain management for all our patients. Hospital care protocols are customized for the needs of each individual pet.

To learn more about what our hospital has to offer, please watch our video!

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-537-3128. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday & Friday: 8:30 am – 7:00 pm, Tuesday to Thursday: 8:30 am – 6:00 pm and Saturday: 9:00 am – 12:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Annex Animal Hospital