Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Travelling across the border into the United States with your healthy dog and/or cat can be a smooth and stress-free experience if you are prepared beforehand. Here are the things you need to make your road trip with your pet that much more enjoyable.
Your dog must be healthy and have a valid rabies vaccination certificate to enter the United States. Puppies must be at least 12 weeks old (3 months) before they can be vaccinated against rabies. As a result, the youngest that a puppy can be imported into the United States is 4 months old because dogs that have never been vaccinated against rabies must be vaccinated at least 30 days prior to arrival. Adult dogs older than 15 months of age that have previously been vaccinated for rabies but have since expired are permitted to cross the border immediately after a booster vaccination and do not need to wait 30 days.
You must bring a copy of your dog’s current rabies vaccination certificate from a licensed veterinarian including:
Your information: name and address
Your dog’s description: breed, sex, age, colour, markings, and other identifying information for the dog
Date of rabies vaccination and vaccine product information
Date the vaccination expires
Name, license number, address, and signature of a veterinarian who administered the vaccination
These requirements apply to all dogs, including service animals.
Some states may require other vaccinations and health certificates. Please check with your destination state’s health department before you leave on your trip.
Cats don’t require a rabies vaccination to enter the United States. However, most states and many other countries require it. Be sure to inquire with your destinations’ requirements and ask your veterinarian before travelling.
From August 31st to October 3rd, we are running a special promotion for the well-being of our feline patients. We understand that bringing your cat to see the vet can be a bit stressful for some pets and their people too. If you find this process challenging, give us a call at 416.537.3128 to speak with one of our Registered Veterinary Technicians for helpful tips on fear-free vet visits for cats.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are still OPEN with the following hours: Monday: 8:00 am - 8:00 pm Tuesday: 8:00 am - 7:00 pm Wednesday: 8:00 am - 8:00 pm Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 7:00 pm Saturday: 8:30 am - 2:00 pm Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!