416.537.3128
Dog Behavioural Services

Dog Behavioural Counselling

Are you experiencing some difficulties with behaviour problems? At Annex Animal Hospital, we recommend force-free, positive reinforcement, and counter-conditioning training techniques. It is always best to address behaviour concerns sooner than later in order to prevent reinforcing the issue or escalating the problem. Call us if you need assistance or a recommendation for puppy classes or basic training classes. For more serious behaviour problems, we will ask you to book a consultation with the doctor. If deemed necessary, we can arrange for a referral to an accredited behavioural counsellor.

How can behavioural counselling help my dog’s behaviour?


So many dogs are surrendered to shelters every year for behaviour problems that could be avoided with some basic training and proper handling technique. A professional trainer can show you how to communicate and reinforce the wanted behaviours in your dog. By following the techniques recommended by a counsellor, your dog will improve over time. It takes time, practice and perseverance but it is well worth the effort when the end result is a well-mannered, safe canine family member.

What happens at the initial dog counselling meeting?


If you are referred to a behaviour counsellor, they will contact you for some details prior to your appointment. Sometimes videos are useful to them when assessing the behaviour issue.

Will my pet insurance policy cover the cost of dog behaviour counselling?


Please refer to your individual policy or call your insurance company to check on coverage for behaviour counselling.

What can I expect after the consultation?


After your consultation, you will be given instructions on how to change your dog’s behaviour over time. There will be some follow-up appointments to measure your dog’s response and to adjust your training protocols as needed. It takes time and effort, but it is well worth it when the end result is a calmer, well behaved canine citizen.

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Last updated: November 30, 2021

*NEW CLIENTS AND NEW PATIENTS ARE ALWAYS WELCOME!*

As we approach the holiday season, please note our holiday hours:

December 24: 9:00 am - 1:00 pm
December 25/26/27: Closed
December 31: 9:00 am - 1:00 pm
January 1 and 2: Closed

Please order your pet's prescriptions and pet foods early during the holiday season to avoid delays. We require one week's notice for prescription refills. Our front door is currently open for picking up pre-ordered food and medications only. If you prefer not to come inside, please call upon arrival and we will be happy to bring your order outside.

Our veterinarians are currently seeing all patients by appointment ONLY. We are currently operating with both curbside and in office appointments. We have limited capacity to accommodate indoor appointments but please let us know your preference at the time of booking and we will do our very best to accommodate your request. Please note, for safety reasons, you will be asked to wait behind a clear screen while speaking with the veterinarian. Your pet will be examined by the veterinarian while one of our assistants holds them. We appreciate your patience and understanding as these appointments take a little longer than normal.  

How do curbside / closed-door appointments work?
Please come to the back door for your appointment and call 416-537-3128 upon arrival. A veterinarian will speak with you over the phone and a veterinary assistant will come out to collect your pet for an examination. After examining your pet, the doctor will follow-up on the phone with their findings and recommendations. Thank you for entrusting us with the care of your pets. Please let us know in advance if they have any special needs.
 
How to collect food and prescription orders:
We can now allow up to 2 people inside the hospital to pick up prescriptions and food. Please call ahead at 416-537-3128.

For faster service, we suggest ordering pet supplies and food through our online store. Delivery is free with purchases over $100.00. It's easy! Just click ONLINE STORE on our website to sign up.

Payment Methods:
We are currently accepting all payment methods. However, credit or debit cards are preferred.
 

HOURS OF OPERATION:

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- The team at Annex Animal Hospital