Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Are you experiencing some difficulties with behaviour problems? At Annex Animal Hospital, we recommend force-free, positive reinforcement, and counter-conditioning training techniques. It is always best to address behaviour concerns sooner than later in order to prevent reinforcing the issue or escalating the problem. Call us if you need assistance or a recommendation for puppy classes or basic training classes. For more serious behaviour problems, we will ask you to book a consultation with the doctor. If deemed necessary, we can arrange for a referral to an accredited behavioural counsellor.
How can behavioural counselling help my dog’s behaviour?
So many dogs are surrendered to shelters every year for behaviour problems that could be avoided with some basic training and proper handling technique. A professional trainer can show you how to communicate and reinforce the wanted behaviours in your dog. By following the techniques recommended by a counsellor, your dog will improve over time. It takes time, practice and perseverance but it is well worth the effort when the end result is a well-mannered, safe canine family member.
What happens at the initial dog counselling meeting?
If you are referred to a behaviour counsellor, they will contact you for some details prior to your appointment. Sometimes videos are useful to them when assessing the behaviour issue.
Will my pet insurance policy cover the cost of dog behaviour counselling?
Please refer to your individual policy or call your insurance company to check on coverage for behaviour counselling.
What can I expect after the consultation?
After your consultation, you will be given instructions on how to change your dog’s behaviour over time. There will be some follow-up appointments to measure your dog’s response and to adjust your training protocols as needed. It takes time and effort, but it is well worth it when the end result is a calmer, well behaved canine citizen.
From August 31st to October 3rd, we are running a special promotion for the well-being of our feline patients. We understand that bringing your cat to see the vet can be a bit stressful for some pets and their people too. If you find this process challenging, give us a call at 416.537.3128 to speak with one of our Registered Veterinary Technicians for helpful tips on fear-free vet visits for cats.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are still OPEN with the following hours: Monday: 8:00 am - 8:00 pm Tuesday: 8:00 am - 7:00 pm Wednesday: 8:00 am - 8:00 pm Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 7:00 pm Saturday: 8:30 am - 2:00 pm Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!