416.537.3128
Dog Behavioural Services

Dog Behavioural Counselling

Are you experiencing some difficulties with behaviour problems? At Annex Animal Hospital, we recommend force-free, positive reinforcement, and counter-conditioning training techniques. It is always best to address behaviour concerns sooner than later in order to prevent reinforcing the issue or escalating the problem. Call us if you need assistance or a recommendation for puppy classes or basic training classes. For more serious behaviour problems, we will ask you to book a consultation with the doctor. If deemed necessary, we can arrange for a referral to an accredited behavioural counsellor.

How can behavioural counselling help my dog’s behaviour?


So many dogs are surrendered to shelters every year for behaviour problems that could be avoided with some basic training and proper handling technique. A professional trainer can show you how to communicate and reinforce the wanted behaviours in your dog. By following the techniques recommended by a counsellor, your dog will improve over time. It takes time, practice and perseverance but it is well worth the effort when the end result is a well-mannered, safe canine family member.

What happens at the initial dog counselling meeting?


If you are referred to a behaviour counsellor, they will contact you for some details prior to your appointment. Sometimes videos are useful to them when assessing the behaviour issue.

Will my pet insurance policy cover the cost of dog behaviour counselling?


Please refer to your individual policy or call your insurance company to check on coverage for behaviour counselling.

What can I expect after the consultation?


After your consultation, you will be given instructions on how to change your dog’s behaviour over time. There will be some follow-up appointments to measure your dog’s response and to adjust your training protocols as needed. It takes time and effort, but it is well worth it when the end result is a calmer, well behaved canine citizen.

Blog

Kitten 101: What You Need to Know

By Dr. Bianca Ferlisi Congratulations on your new kitten! As you take on this adventure of kitten ownership, it is important to set your kitten up for long and healthy life. Below are the core aspects of preventative care that all kittens should have to promote their well-being and longevity.

Read More
See All Articles

Last updated: April 11, 2022

We are so happy to announce that our doctors are now seeing clients and patients in the hospital. Please read on for more information about how your next appointment will work.

NOTE:
Masks are mandatory for indoor service
Limit 1 person admitted per appointment

1. Please come to the FRONT door on time for your appointment and call us to check-in. The seating area in our waiting room is not yet available
2. At your appointment time, we will guide you and your pet directly into an examination room where you may wait for the veterinarian.
3. Please be advised, there is a time limit set for each appointment that we must adhere to in order to avoid keeping the next patient waiting.
4. After your appointment, you may now check out at the front desk.
5. If you are LATE for your appointment, we will attempt to accommodate you for a shorter time with the doctor. If you are more than 5 minutes late, please reschedule.
6. We respect your concerns for safety. If you prefer a curbside appointment, please let us know when you call to book your pet.

CURBSIDE SERVICE FOR PRESCRIPTIONS AND PET FOODS

In order to accommodate clients and pets for appointments, we need to limit the capacity of people in our reception area. For this reason, we have elected to temporarily provide curbside service only for pet supply orders.

Please call ahead to order pet foods and prescriptions. We will bring them outside when you arrive to pick them up. Thank you for your consideration.

*NEW CLIENTS AND NEW PATIENTS ARE ALWAYS WELCOME!*

Our veterinarians are currently seeing all patients by appointment ONLY. We are currently operating with both curbside and in office appointments. We have limited capacity to accommodate indoor appointments but please let us know your preference at the time of booking and we will do our very best to accommodate your request. Please note, for safety reasons, you will be asked to wait behind a clear screen while speaking with the veterinarian. Your pet will be examined by the veterinarian while one of our assistants holds them. We appreciate your patience and understanding as these appointments take a little longer than normal.  

How do curbside / closed-door appointments work?
Please come to the back door for your appointment and call 416-537-3128 upon arrival. A veterinarian will speak with you over the phone and a veterinary assistant will come out to collect your pet for an examination. After examining your pet, the doctor will follow-up on the phone with their findings and recommendations. Thank you for entrusting us with the care of your pets. Please let us know in advance if they have any special needs.

Payment Methods:
We are currently accepting all payment methods. However, credit or debit cards are preferred.
 

HOURS OF OPERATION:

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- The team at Annex Animal Hospital