Your Pet Gazette – Spring Issue

Tick Prevention Recommended

Tick prevention remains a priority for our pets this spring:

As the temperatures rise above 4 degrees, ticks become active and quest for food.  Toronto Parks, woodland trails, grassy regions, and leaf piles all have the potential to contain ticks just waiting to hitch a ride on pets and humans.  As we are already seeing pets with ticks this spring, our veterinarians feel that it is important to maintain vigilance by using tick protection on our pets.

Last year, the incidence rates for tick-borne disease in pets were on the rise.
IDEXX Pet Disease Report Ontario 2019:
799 Lyme Disease
118 Anaplasmosis
99  Erlichia

There are already 33 Lyme disease positive cases in Ontario for 2020.

Tick in fur

The use of preventive medications is key to reducing the possibility of exposing our pets to tick borne diseases.  There are some very good products available in either oral or topical formats.  The choice is yours and we currently have stock ready for dispensing.  No vet visit is required to refill your pet’s tick preventive medication.  We do however require a current weight on your pet.  If you had a growing kitten or puppy come in to see us last year, then please call for instructions on how to weigh your pet at home or book an appointment if you are unable to do this at home.


Once again, Merck is offering an excellent rebate program with the purchase of Bravecto flea and tick prevention.  This product comes in both oral and topical formats.  There is no need to purchase all the product you need for the year.  To qualify for the maximum rebate of $30, save all your receipts and submit to Merck before the end of the year.  Please call us for complete details.

Due to the COVID outbreak, we have safe pick-up protocols in place or we can arrange delivery to your door for a small fee.  Please be sure to call ahead to order your supplies at least one week before you need them.

We are open poster with new clinic hours

Everything will return to normal eventually:

Many of you have expressed concern for pets overdue for their annual check-ups and vaccinations.  Please don’t worry!  We are really looking forward to seeing all our furry patients again soon and we will be in touch to remind you about booking them in to see the doctor.  It may take a little time to catch up but we will make every effort to see our patients once the COVID restrictions are lifted and we feel that this can be done safely for you and our team.

In the meantime, we are here for all your urgent care needs.  Please call us to book a safe, no contact vet visit should the need arise.

Happy dog on a leash at the clinic


Welcome Baby Lily!

Dr. Kahn, new baby girl Lily and their family

We are thrilled to announce that Dr. Kahn had a health baby girl named Lily in March.   Both Mom and baby are doing very well tucked safely up at home with their family.  She sent us this lovely family photo since we are unable to visit yet.  We sure are looking forward to meeting baby Lily once it is deemed safe to do so.

Please Welcome Dr. DiGregorio
Dr. Donna DiGregorio has joined our team while Dr. Kahn is on maternity leave.  Dr. DiGregorio recently relocated from Collingwood to join our team.  She also worked with us prior to attending the University of Edinburgh where she studied veterinary medicine.  It’s been a great experience working together again and we hope you will meet her soon.  We promise to have her photo up on the website real soon!


Please welcome our new team members:

Chantal Klein, RVT

Chantal Klein with a dog

Chantal is a recent addition to our team, but she has been working with animals since high school. She has spent time volunteering within animal shelters, different specialties within the veterinary field such as Neurology, and even started her own nail trimming program for local shelters and charities. Since graduating from the veterinary technician program at Seneca College in 2018, Read more.


Tyler Thorkildsen, RVT

Tyler Thorkildsen with colleagues and a dog

That’s Tyler on the far left in the photo above.  Tyler joined our team in February this year.  He brings a special skill set to the practice with his experience working with the Toronto Wildlife Center, Toronto Humane Society, and Annex Cat Rescue.   Tyler has two kitties that he fostered and adopted while working at the humane society.
Please stop in sometime when things return to normal to meet our new people and get to know them.  They love what they do!


Kitten 101: What You Need to Know

By Dr. Bianca Ferlisi Congratulations on your new kitten! As you take on this adventure of kitten ownership, it is important to set your kitten up for long and healthy life. Below are the core aspects of preventative care that all kittens should have to promote their well-being and longevity.

Read More
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Last updated: April 11, 2022

We are so happy to announce that our doctors are now seeing clients and patients in the hospital. Please read on for more information about how your next appointment will work.

Masks are mandatory for indoor service
Limit 1 person admitted per appointment

1. Please come to the FRONT door on time for your appointment and call us to check-in. The seating area in our waiting room is not yet available
2. At your appointment time, we will guide you and your pet directly into an examination room where you may wait for the veterinarian.
3. Please be advised, there is a time limit set for each appointment that we must adhere to in order to avoid keeping the next patient waiting.
4. After your appointment, you may now check out at the front desk.
5. If you are LATE for your appointment, we will attempt to accommodate you for a shorter time with the doctor. If you are more than 5 minutes late, please reschedule.
6. We respect your concerns for safety. If you prefer a curbside appointment, please let us know when you call to book your pet.


In order to accommodate clients and pets for appointments, we need to limit the capacity of people in our reception area. For this reason, we have elected to temporarily provide curbside service only for pet supply orders.

Please call ahead to order pet foods and prescriptions. We will bring them outside when you arrive to pick them up. Thank you for your consideration.


Our veterinarians are currently seeing all patients by appointment ONLY. We are currently operating with both curbside and in office appointments. We have limited capacity to accommodate indoor appointments but please let us know your preference at the time of booking and we will do our very best to accommodate your request. Please note, for safety reasons, you will be asked to wait behind a clear screen while speaking with the veterinarian. Your pet will be examined by the veterinarian while one of our assistants holds them. We appreciate your patience and understanding as these appointments take a little longer than normal.  

How do curbside / closed-door appointments work?
Please come to the back door for your appointment and call 416-537-3128 upon arrival. A veterinarian will speak with you over the phone and a veterinary assistant will come out to collect your pet for an examination. After examining your pet, the doctor will follow-up on the phone with their findings and recommendations. Thank you for entrusting us with the care of your pets. Please let us know in advance if they have any special needs.

Payment Methods:
We are currently accepting all payment methods. However, credit or debit cards are preferred.


Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- The team at Annex Animal Hospital