We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Dog Euthanasia

End of Life Care for Dogs (Dog Euthanasia)

Whether your pet has experienced a long-term illness or recent trauma, we are here to help guide you through the various medical options best suited for your family and your pet, including humane euthanasia. If your pet’s quality of life begins to decline significantly due to terminal illness or a major injury, it may be time to discuss euthanasia under our trained veterinarian’s care. We are here to help guide you and your family through this process.

What is pet euthanasia and how do I know when it’s the right time?


Deciding if it is the right time to euthanize your pet is one of the most difficult decisions a pet owner will have to make. At Annex Animal Hospital, we are here for you every step of the way. Our staff will assist you during this difficult time by answering your questions and providing advice about the quality of life to help you reach the best decision for both you and your pet. We understand that your pet is a special part of your family, and we take special care to respect you and your family’s wishes for your beloved companion.

Can I stay with my pet for euthanasia?


Absolutely. We encourage you to stay and hold your pet and comfort them during the end of life process. Bring along a favourite toy, food, a blanket or anything else you think might bring them comfort. We will arrange for a keepsake of some fur and a paw print to take home if you wish to have them.

Does your clinic provide bereavement counselling?


For professional support after the loss of a pet, please refer to the Ontario Veterinary College for a list of sources or OVC Pet Trust.

Although we are not qualified to offer counselling services here, please be assured that you are always welcome to communicate with one of our veterinarians.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, April 3, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-537-3128. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 12:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Annex Animal Hospital