We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
At Annex Animal Hospital we offer modern, safe diagnostic imaging services including digital x-rays and ultrasound. These advanced diagnostic tools assist our veterinarians with the diagnosis and treatment plan for your cat’s medical condition. Our modern digital x-ray imaging system provides quality images within a short time span for diagnostic purposes. We can easily share all digital x-ray and ultrasound diagnostic images should your cat require the services of a specialist.
What is the difference between x-ray and an ultrasound?
Digital Radiography: X-ray images are a commonly used tool that allows our veterinarians to visualize your pet’s internal systems. We use cutting edge digital radiography to screen for foreign objects, injuries, masses and abnormalities.
Ultrasound: Ultrasound is a non-invasive imaging tool that our veterinarians use to diagnose diseases of the heart, lungs, kidneys, bladder, liver, pancreas, and intestines. Cardiac and abdominal ultrasound scans are available on-site.
Does the clinic also do feline dental x-rays?
Digital dental x-rays can also be used to image your pet’s mouth during their dental exam. This technique gives us more detailed views of your pet’s teeth, roots, gums, and surrounding bone. This allows our veterinarians to diagnose bone loss or any hidden disease that could negatively affect your pet’s oral health.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Friday, April 3, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-537-3128. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am – 6:00 pm Saturday: 9:00 am – 12:00 pm
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.