Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Whether your cat has experienced a long-term illness or recent trauma, we are here to help guide you through the various medical options best suited for your family and your cat, including humane euthanasia. If your cat’s quality of life begins to decline significantly due to terminal illness or a major injury, it may be time to discuss euthanasia under our trained veterinarian’s care. We are here to help guide you and your family through this process.
Will I know when it is the right time to provide my cat with end of life care?
Deciding if it is the right time to euthanize your cat is one of the most difficult decisions a pet owner will have to make. At Annex Animal Hospital, we are here for you every step of the way. Our staff will assist you during this difficult time by answering your questions and providing advice about quality of life to help you reach the best decision for both you and your cat. We understand that your cat is a special part of your family, and we take special care to respect you and your family’s wishes for your beloved companion.
What happens to my cat after euthanasia?
We offer several options for aftercare that you may wish to consider in advance. Burial of pets is prohibited within the city, but we can provide cremation services or refer you to a pet cemetery. If you wish, we can arrange for your pet’s cremated remains to be returned to you in an urn. Our team will also collect some little keepsakes for you such as a tuft of fur and a clay paw print impression. We appreciate that everyone wishes to honour their pet’s life in different ways. Please reach out to us if you have a special request and we will do our best to fulfill it or guide you to a service provider.
Do you do house calls?
We understand that you may wish to provide end of life care within the comfort and privacy of your own home. Please call us in advance if you wish to arrange a home visit. We are unable to offer this service on an emergency basis or for all pets. However, we will be happy to make a recommendation over the phone if our veterinarian is unavailable.
Can you stay with your cat during euthanasia?
Absolutely, yes! We encourage clients to stay and hold their cat to comfort them. We will provide warm blankets, tissues and anything else you might need. You are welcome to spend some time together both before and after if you wish.
What is the cost of at home or in clinic euthanasia?
Cost for this service is dependant upon your choice of aftercare for your pet’s remains. Our client care team will be happy to provide you with an estimate over the telephone.
From August 31st to October 3rd, we are running a special promotion for the well-being of our feline patients. We understand that bringing your cat to see the vet can be a bit stressful for some pets and their people too. If you find this process challenging, give us a call at 416.537.3128 to speak with one of our Registered Veterinary Technicians for helpful tips on fear-free vet visits for cats.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are still OPEN with the following hours: Monday: 8:00 am - 8:00 pm Tuesday: 8:00 am - 7:00 pm Wednesday: 8:00 am - 8:00 pm Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 7:00 pm Saturday: 8:30 am - 2:00 pm Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!