Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Did you know that skin is the largest organ of the body? Healthy skin is the body’s first line of defence against infection. Your dog’s skin may exhibit signs and symptoms that indicate an underlying issue or an allergic reaction. Skin care is an essential part of your dog’s healthcare which includes regular grooming and a healthy balanced diet.
Annual examinations include a full assessment of your dog’s skin and coat condition. Your veterinarian will be happy to address any of your questions about skin care and nutrition during an appointment. For those dogs diagnosed with food allergies, we carry several brands of hypoallergenic diets including Hills Prescription Diets, Royal Canin Veterinary Diets and Rayne Clinical Nutrition.
For more detailed and reliable information about canine skin diseases, check out the Veterinary Information Network. If you should notice any changes to your dog’s skin condition such as a rash, lesions, lumps, discolouration, itchy skin or painful areas, please contact us for an appointment with the doctor.
Tick Prevention Recommended
Tick prevention remains a priority for our pets this spring: As the temperatures rise above 4 degrees, ticks become active and quest for food. Toronto Parks, woodland trails, grassy regions, and leaf piles all have the potential to contain ticks just waiting to hitch a ride on pets and humans. As we are already seeing pets with ticks this spring, our veterinarians feel that it is important to maintain vigilance by using tick protection on our pets.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are still OPEN with the following hours: MONDAY: 8:30 am - 8:00 pm TUESDAY - FRIDAY: 8:30 am - 7:00 pm SATURDAY: 8:30 am - 2:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!