Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
We love our pets, but we don’t love the little critters that might be sharing them. Not only are they unappealing but they can also cause serious health problems for our pets. This is why it is so important to keep our pets free from parasites. Ticks are becoming more common, even in downtown Toronto! Prevention is definitely the key to avoiding an infestation.
Scratching, biting and chewing may be a sign that your dog has fleas or ticks. Fleas can be difficult to spot as they move quickly but they do leave behind a dark peppery substance in the fur. This is digested blood from the fleas. We call it “flea dirt”.
Ticks can sometimes be spotted once they attach and become engorged. However, ticks can be as small as a pinhead making them hard to spy in all that fur. Call us for assistance if you think your dog has fleas or ticks.
How can I prevent fleas and ticks on my dog?
Prevention is always simpler and more cost effective than treatment. We carry several preventative products to provide you with convenient options depending on whether you prefer oral or topical applications. We will be happy to make a product recommendation if you require assistance.
What are the treatment options for dogs who have ticks?
If you spot a tick, call us to arrange to have it safely removed as soon as possible by a veterinary professional. Please do not attempt to remove the tick yourself. If removed incorrectly, the tick’s mouth parts could remain under the skin and continue to cause harm to your pet.
If your dog is already on a tick preventative, you may notice that it can take up to 24 hours for the ticks to drop off. Contact us if you have any concerns about the effectiveness of the preventive product.
From August 31st to October 3rd, we are running a special promotion for the well-being of our feline patients. We understand that bringing your cat to see the vet can be a bit stressful for some pets and their people too. If you find this process challenging, give us a call at 416.537.3128 to speak with one of our Registered Veterinary Technicians for helpful tips on fear-free vet visits for cats.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are still OPEN with the following hours: Monday: 8:00 am - 8:00 pm Tuesday: 8:00 am - 7:00 pm Wednesday: 8:00 am - 8:00 pm Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 7:00 pm Saturday: 8:30 am - 2:00 pm Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!