Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Each year thousands of pets go missing and unfortunately, many do not make it back home. A microchip is a safe, simple form of identification that can significantly increase the chance of your pet’s return should they ever escape or become lost. Collars and identification tags are helpful, but they can be torn off and lost. Tags can become damaged or unreadable with wear and tear. We are proud to have assisted with the safe return of many pets to their homes after scanning them for microchip identification.
A microchip is about the size of a grain of rice and it is inserted under the pet’s skin between the shoulder blades. Microchip implantation takes only a few minutes and it is very safe. Each microchip has a unique number registered on a pet recovery database along with vital information about your pet including your name, address, and contact information. After microchip implantation, pet owners receive a registration form to complete. Registering your pet’s microchip number and your contact information will include your pet on a national pet recovery database. Please remember to update this information if you move or change phone numbers.
Veterinary hospitals, animal shelters, and animal control offices are equipped with specialized electronic scanners that can detect and read a microchip number. If a lost pet is presented at one of these facilities, a quick scan could reveal a microchip number. A toll-free call can be placed to determine the contact information for the registered owner on the pet recovery database. The owner may then be contacted and reunited with their lost pet.
Young kittens often receive microchips, but even adult cats are excellent candidates for microchips. Any pet can go missing from home or while away from home. We experience missing pet notifications regularly and it is heartbreaking for all involved. Microchipping is a safe, effective way of ensuring your pet’s return if the unthinkable should happen to you.
From August 31st to October 3rd, we are running a special promotion for the well-being of our feline patients. We understand that bringing your cat to see the vet can be a bit stressful for some pets and their people too. If you find this process challenging, give us a call at 416.537.3128 to speak with one of our Registered Veterinary Technicians for helpful tips on fear-free vet visits for cats.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are still OPEN with the following hours: Monday: 8:00 am - 8:00 pm Tuesday: 8:00 am - 7:00 pm Wednesday: 8:00 am - 8:00 pm Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 7:00 pm Saturday: 8:30 am - 2:00 pm Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!