We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Cat Flea

Cat Flea and Tick Control

We love our pets, but we don’t love the little critters that might be sharing them. Not only are they unappealing but they can also cause health problems for our pets and their people. This is why it is so important to keep our pets free from fleas and ticks by using preventative products.

How do I know if my cat has fleas?


Itchy and scratchy? Fleas are often, but not always the culprit if your cat is scratching during the warmer months of the year. Fleas move fast, and they may be hard to find but you can often see the digested blood specs in their fur. Ticks are becoming a much more common problem in Ontario and we are seeing pets regularly with ticks. If you are unsure, book your cat for a skin examination with the veterinarian. Some cats develop allergic reactions to fleas making treatment and relief more complex.

How can I prevent flea and tick infestations on my cat?


Prevention is definitely simpler than treating an infestation. We carry several products specifically designed for cats and we will be happy to make a recommendation based on your cats’ lifestyle. A topical application of a preventive product on your cats skin can be a simple effective way of preventing a problem. If you are already experiencing an infestation, please call us for advice.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, April 3, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-537-3128. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday to Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 12:00 pm

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Annex Animal Hospital