We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Laboratory screening tests such as complete blood counts, blood chemistry, urinalysis, parasite testing, and viral screenings are performed at IDEXX Laboratories which provides a high quality, service and excellent quality control. Often, test results are available later the same day of submission. Minor diagnostic tests can be provided by our hospital’s in-house laboratory.
Why are blood tests important for my cat’s health?
Blood tests are recommended for a variety of reasons for both sick and well cats. The veterinarian will determine the appropriate blood test panels to run for each patient based on their health status, age, medical history and lifestyle.
All our surgical patients are pre-screened for internal organ function such as liver and kidney performance. This helps us to determine how well they can tolerate surgical procedures and eliminate anesthetic drugs from their system. We use this information to customize an anesthetic protocol for each patient.
For middle age and senior cats, we recommend wellness blood test panels so that we can monitor for changes in the performance of their internal organs as they age. Early detection of disease can provide you with the opportunity to treat and potentially slow the progression of some diseases such as diabetes and kidney disease. Cats are especially skilled at hiding their symptoms and pain. This is a natural behaviour for cats, but it means that owners often don’t see the signs of their illness until it is quite advanced. For this reason, we recommend routine wellness blood testing starting at six years of age in all cats.
How long does it take to get blood test results?
Most routine blood test results are available by later the same day or early the following day. Your veterinarian will follow-up with a telephone call to explain all test results and answer any questions.
How should I prepare my cat for their blood tests?
Please call the hospital to inquire about any preparations for your cat’s blood tests. Some tests require a fasting blood sample but for most tests, there is no preparation required.
How often should blood tests be done?
Annual wellness and preventive health care tests are recommended annually for cats over six years of age. For cats with ongoing medical conditions, your veterinarian will arrange a customized schedule for your cat’s blood tests and we will send you a reminder to book an appointment.
Does your clinic perform urinalysis and biopsy?
We have access to a full-service laboratory for all types of samples including blood, urine, fecal and tissue samples. Our veterinarians perform all types of tissue biopsies in hospital while patients are under general anesthesia.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Friday, April 3, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-537-3128. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am – 6:00 pm Saturday: 9:00 am – 12:00 pm
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.